Future of Libraries?

This is an update of a post that originally appeared on June 9, 2011.

Despite my leanings toward an entirely new kind of library when I wrote this post nearly twelve years ago, the library today seems much like the library back then, with a few changes. I still don’t actually visit my library to view the stock of books anymore. All I need to do is go to the library’s site online, look for the book I want by anything that comes to mind, and then order the book. I physically go to the library to pick the physical book up later. However, I still see the future, as described by devices such as the Kindle and the serious increase in audiobook usage, as electronic. In fact, I just recently had my first audiobook published, something I thought might never happen. The one thing that has taken me by surprise is the self-checkout library. I imagine that self-checkout has made the librarian’s life a lot easier, but I wonder about the cost of personal contact with patrons. Will we eventually stop talking to each other completely?

I had touched on the topic ebook usage a little in my “Paper or eBook?” post, but didn’t take the discussion to a logical conclusion at that point. What will happen when the library becomes completely electronic? It could happen—probably not within my lifetime, but definitely within the lifetime of the next generation. It could eventually happen that you’ll receive a device that connects to a worldwide library and delivers only electronic media. There are a number of advantages to this arrangement:

  • A book would be at your disposal 24/7 without much effort on your part at all.
  • There is no limit to the number of people who could view a book.
  • Rare or exotic books could be scanned and made available electronically.
  • Reading would become a do anywhere sort of activity that might actually benefit children who don’t currently read nearly enough.
  • Money would no longer define access to knowledge.

This future world has a few problems, of course. The people who put creative talent into materials of all sorts are already under attack today. Many people feel no need to pay for the materials they use—the information should be free in their minds. Barriers still exist to some degree and most people realize that people with creative talent require compensation in order to live, but the library of the future will make such barriers non-existent. How will someone who writes, draws, sings, or does anything else creative survive in a world where free electronic forms of everything exist? (Libraries are allowed to bypass copyright under certain conditions and I don’t see a problem with these exemptions, but there is a balance to maintain.)

I imagine that artists of all sorts will need to find some other means of support in the future. (In fact, my business has changed considerably over the past twelve years for this very reason.) Perhaps the government will step in and provide compensation to artists from library fees or taxes (it seems doubtful here in the US). Certainly, the current system of copyright is breaking down already. I read about copyright issues almost daily online in articles such as this one on ComputerWorld. The problem is that a lot of people talk about copyright, but few do anything about it. However, legislating morality has never worked in the history of the world and I doubt very much it will work now, especially considering what I see happening in government funded agencies such as libraries. Change is inevitable, if not always good. Then again, I can’t see this particular change as necessarily bad (despite not necessarily wanting to live it myself—call me attached to the physical book or simply outdated).

What sorts of changes are you seeing in your local library? Where do you feel these changes will end? How will people of a creative bent be compensated in the future? I’d love to hear your views on any or all of these questions at [email protected].

Getting the Most from Your Technical Reading Experience

This is an update of a post that originally appeared on July 20, 2011.

There are many ways to work with books. However, in all cases, there is some work involved. No book, no matter how well researched and written, will simply spit out answers without any effort on the reader’s part. It’s true that the author can employ techniques to make the reading experience more pleasurable, productive, or efficient, but in the end, it’s the reader who decides just how much information a book conveys with regard to a specific need.

Of course, the first step is to ensure you get the right book. I’ve already discussed this issue in the Techniques for Choosing a Technical Book post. So, let’s assume that you have possession of a book that’s the best possible match to your needs. It may not be a perfect match, but it offers more than any other book you’ve checked.

Now you have to decide on how to interact with the book. That may seem simple, but many readers fail to discover what they need from a book, even when the book contains the required information in several places. Let’s face it, books are relatively large and it’s easy to lose track of a required bit of information. Without some guideline, the mind wanders and tends not to work very hard.

To obtain the most from a book you need a goal. The goal determines how you approach the book. Someone who is trying to learn a new skill will probably begin at the front of the book and work toward the end. Skipping chapters is akin to skipping classes in college—you can’t expect good results if you don’t obtain all of the information. As a contrast, someone who is trying to fix a specific problem under the watchful eye of a boss, probably doesn’t want to waste any more time than necessary finding the required information. This sort of reader will want to locate the section of the book containing the answer quickly. There are some readers though, who really don’t know what they want to do—they lack a goal and are thwarted when the author can’t guess what the reader wants. So, ask yourself why you’re reading the book and create a goal for that particular session. In some cases, you may very well want to wander through the book randomly looking for something interesting, but few people have the time or need to perform this sort of reading with a technical book.

Depending on your goal, you’ll want to determine where to start. Someone who is learning a skill will start in the Introduction—not in Chapter 1. If you don’t read the Introduction, you’ll discover that your educational experience is going to be less helpful. The Introduction is where the author conveys book goals, knowledge requirements, and required training aids. For example, you might not be able to use the educational version of the product you have to learn a new skill with this particular book—it may be necessary to get the released version of the product instead. Researchers and those who simply need the book for reference would do well to check both the Table of Contents and the Index. A book intended solely for reference may include tables in an appendix that provide additional ways to locate information, so you’ll want to find these tables as well.

You’ve likely heard all of the advice for creating a good study environment before, such as turning off the radio. A good study environment also requires focus on your part and the availability of the required equipment. Simply reading about how to perform a task isn’t nearly as good as actually performing the task. Reinforcing the information by putting it into your own words is helpful as well. Everyone learns differently, so it’s important that you take time to discover how you learn. Whatever it takes for you to create a good study environment, you won’t get much out of a book until you create it.

Everyone seems to be in a hurry today, but being in a hurry won’t help with technical information. Hurrying only creates errors. Take time to actually read and understand the material—read it several times if necessary. Work through the material before you act. Yes, I realize that the boss is ready to pound little knots all over your head, but he’s simply going to have to wait. A good solid answer that produces results often requires a little more time up front to create. The book probably has the information you need, but you have to take time to find it.

One of the most important things to remember is that the author isn’t clairvoyant. You won’t find a precise answer to any given question in any book. It’s possible to find an answer that’s close, but in most cases you’ll have to create a solution based on the information the book provides—quick answers are rare.

I wish it were possible to create some form of instant mental transfer of precise data. Perhaps someday it will become the norm to do so, but I hope I’m not around. Part of the joy of technical reading is obtaining the author’s point of view and then creating your own permutations of that information. Working through problems creatively is a challenge—one that I hope people working in technical areas continue to enjoy. If you have any pointers to getting more from a technical reading experience, let me know at [email protected].

Shards of Glass

Oh how sweet,
What a treat!
Shards of shining glass.

Nice and shiny,
Grains so tiny.
Shards of sparkling glass.

Oh so thirsty,
Feel so hungry.
Shards of wayward glass.

Destroys your health,
Consumes your wealth.
Shards of broken glass.

Sores appearing,
Disease nearing.
Shards of toxic glass.

Eyesight failing,
Time of wailing.
Shards of dark’ning glass.

Time’s a flying,
Soon you’re dying.
Shards of deadly glass.

Inspired by Barbara McPherson.
Dedicated to all who suffer from diabetes.
Copyright 2011 John Paul Mueller

Ongoing Education

This is an update of a post that originally appeared on April 7, 2011.

In looking at a lot of my previous posts, I try to see the truth value in them. Did they hold up to the test of time? When it comes to ongoing education, it doesn’t matter how old you get, you still need to learn new things. I encountered a friend at the library the other day, long retired, he’s still feeding his brain with new things and doing so makes him a very interesting person to talk to.

There are only 24 hours in each day, making it impossible for any one human to know the sum of human knowledge or even a small portion of it. The 24 hour limit means we must actually choose carefully and depend on others to have knowledge we don’t possess. Anything that isn’t growing is dead and a form of growth is the increase of both knowledge and wisdom.

Of course, I do obtain daily increases in knowledge. The art of writing technical books is embracing a strategy of learning all the time. I read voraciously, subscribe to word builders, and conduct experiments to see just how things really work (as contrasted to the theoretical discussions in the books and magazines I read). The very act of writing involves learning something new as I discover new ways to express myself in writing and convey information to readers. I’ve picked up books I wrote early in my career and am often appalled at what I considered good writing at the time, but it was good writing given my experience, even though it would be unacceptable today.

Learning is part of every activity in my life and I relish every learning event. So it was on this particular weekend twelve years ago that my wife and I packed our lunch and sent to Get Ready…Get Set…Garden! We looked forward to it every year. This year we took classes on hostas (for fun) and horseradish (as part of our self-sufficiency).

Before we went to class though, we just had to spend a little time looking at some of the displays. A personal favorite of mine was the gourds:

A display of interesting things made with gourds.
A display of interesting things made with gourds.

I’ve always wanted to make some bird houses, but never quite have the time. They actually had a class on the topic this year and I was tempted to take it, but that would have meant missing out on the horseradish class, which I considered more important. Here’s Rebecca and me standing in front of one of the displays:

John and Rebecca standing in front of one of the displays.
John and Rebecca standing in front of one of the displays.

Well, onto the classes. I found out that there are over 2,000 varieties of hostas, which I found amazing. They originated in Japan, Korea, and China.  It takes five years on average to grow a hosta to full size, but it can take anywhere from three years to ten years depending on the variety. I found out our place for growing them is perfect, but our watering technique probably isn’t, so we’ll spend a little more time watering them this summer. Our presenter went on to discuss techniques for dealing with slugs and quite a few other pests. Most important for me is that I saw some detailed pictures of 50 of the more popular varieties that are easy to get in this area. I’ll be digging out some of the old hostas in my garden and planting new as time allows.

The horseradish session was extremely helpful. I learned an entirely new way to grow horseradish that involves laying the plant on its side for the first six weeks, digging it up partially, removing the suckers, and then reburying it. The result is to get a far bigger root that’s a lot easier to grind into food. I can’t wait to try it out. Of course, our instructor had us sample a number of horseradish dishes while we talked. I’m not sure my breath was all that pleasant when we were finished, but I enjoyed the tasty treats immensely.

So, what are your educational experiences like? Do you grow every day? Let me know at [email protected].

True Peace

Peace, lend a hand.
Peace isn't the absence of war,
It isn't the result of war.
Peace begins within,
but it ends without.

Peace, lend a hand.
You cannot win peace alone,
everyone labor and groan.
Envy, greed, and lust,
these make peace a bust.

Peace, lend a hand.
All your neighbors you must see,
as your friends with spirits free.
Your lives intertwined,
spirit, body, mind.

Peace, lend a hand.
All peace with faith must begin,
a peace within is too thin.
Look around to see,
what your life could be.

Copyright John Paul Mueller, 2011

Techniques for Choosing a Technical Book

This is an update of a post that originally appeared on April 13, 2011.

I often get e-mails from potential readers asking whether a book I’ve written is the right choice for them. I try my best to ask about their needs and provide an unbiased answer. It’s in my best interest to provide the best answer I can, rather than make a quick sale and have to deal with a discontented reader later. However, in all honesty, it’s hard for me to be completely unbiased because I know my books better than any other book out there. I’ve spent many hours carefully crafting my books and know them quite well. Even when I read a work written by someone else, which I do regularly, I’m less familiar with it. Still, I do try my best to provide a good answer.

Getting a potential reader to make a good selection is still the best scenario in my mind. A number of readers have asked that I provide them with some specific technique for doing this, but all I can offer is a partial solution. The technical content of a book is only part of the solution for any reader. A reader must also consider the author’s method of presenting material and writing style. The use of teaching aids is also important. You must ask whether you want a book that contains questions or activities at the end of each chapter—many readers learn more by doing, than by reading. Communication, even in books, is a two-way process. The author often communicates ideas in subtle ways that help some readers and offend others. When a reader writes to an author, the author picks up subtle hints on how to improve the next book. It’s an ongoing process.

Everyone begins looking for a book by viewing the cover. Something about the title tells you that this could be a helpful book. The cover design and text tell you something about the book’s content from a marketer’s perspective. If you stop here, however, be prepared for disappointment. I’ve had more than a few covers that just didn’t do justice to the content of my book and a few that ended up misleading some part of the reader population. Believe me when I say that it’s never my goal to mislead anyone—I want my readers fully informed before making the purchase and happy with the book they receive. Covers are incredibly hard to get right because there is so little space on them to convey information that’s truly useful to everyone.

When I select a book, I normally begin by reading the Introduction. This important bit of reading is only seven or eight pages long in most cases, but usually characterizes the author’s attempt to convey everything the book contains as an overview. Reading the Introduction tells you about the author’s writing style and informs you about skills required to use the book successfully. You also discover special equipment and software that you need to use the book. If you find yourself disagreeing with the Introduction, you can be certain that you won’t like the rest of the book either.

Most people purchase their books online today. Gone are the days of browsing for books in bookstores, which is a shame because I found many unexpected treasures that way. I still go to a bookstore when I can, but most of the time I have to make do with a site like Amazon.com. With this in mind, make sure you avail yourself of the Look Inside feature and take the time to read things like the table of contents, introduction, and a writing sample. Some publishers hide the content of their books and don’t provide a Look Inside feature. I generally don’t buy these books because it’s not possible to know what I’ll get.

Next, I look at the Table of Contents to determine whether the topic I need is covered in sufficient detail to warrant a purchase. A book’s title and cover material is often deceiving. The Table of Contents tells me more about the book content from the author’s perspective. I go through the entire Table of Contents just to see what sorts of interesting information the author has decided to include. I may also thumb through the index to determine more about topics covered in the book. It’s important to note that the index is normally created by a professional indexer and not the author, so the index may not tell you everything you need to know, but it’s a great place to see the sorts of topics the author has chosen to discuss.

Finally, I go to the specific chapters that I feel provide the information that I want from the book. (When I can’t see the specific chapter I want online, then I at least try to read through the sample chapters that the publisher does provide.) I’ll eventually read most of the book, but these chapters are my main reason for buying the book today, so that’s where I look. I probably won’t read the entire chapter in the store (or online using Amazon’s Look Inside feature), but I’ll scan it and pay attention to particulars such as the code provided in examples or figures used for explanation. I’ll read segments of the discussion to see how much information the author provides and how the information is conveyed.

I know that many people consider my approach too time consuming. It is a time consuming approach, but I find that I make fewer bad purchases using this technique. I’ve had more than a few people write to me to ask why I didn’t cover a particular topic in my book and I have to wonder why they didn’t realize that the material was missing when they made the purchase. A few readers have literally written that they ran into the store during lunchtime (or checked it out on Amazon), looked at the cover and decided the book must include what they need, put down their hard earned money to buy the book, ran back to work, and only then bothered to look inside. If you truly are pressed for time, please do write before buying one of my books. I’ll provide you with the least biased answer I can. However, the best way to buy a book is to make your own decision using the techniques found in this post. Let me know your ideas about buying books at [email protected].

Is Email Dead?

This is an update of a post that originally appeared on March 4, 2011.

When I originally wrote this post, everyone was proclaiming the death of email, yet here we are 12 years later and I’m still using email to conduct almost all of my business. The original ComputerWorld that I cited describes a company that is moving from email to social media as an exclusive option. However, many current articles like Is email dying as a business communication channel? talk about the demise of email being premature. Currently, I don’t use any of the options mentioned in the ComputerWorld article and don’t have time (or the inclination) to start using them. Don’t get me wrong, social media probably solves problems for some part of the population, it just hasn’t worked out well for me. I can’t see myself outputting tweets about my daily activities and some of the articles I read about Facebook are just plain scary. The company that thinks your right to privacy is irrelevant is facing all sorts of legal problems these days, but it’s entrenched enough that I doubt we’ll see it go away anytime soon.

My main problem with most modern communication solutions is that they’re overly intrusive. I was in the bathroom the other day and a guy was engaging in business while sitting on the commode; he just couldn’t be bothered to turn his cellphone off to take care of personal matters. That’s just one of many scenarios I’d prefer to avoid. There is strong evidence to conclude that our society has become preoccupied with communication, to the detriment of all. Just how many people died last year from texting accidents? According to the The Zebra, texting causes 1.6 billion accidents per year (and the other statistics on the site are even scarier). The National Highway Traffic Safety Administration (NHTSA) logged 3,142 texting-related deaths in 2020. I’m pretty sure I don’t want to talk with someone that badly.

All this said, I did have my first Zoom meeting this year. Except for being able to see the people I was talking with, I just don’t see any reason to use it. Actually, I don’t care what the people I talk to look like as long as they can “lift their end of the log.” Products like Zoom perpetuate bias by promoting impressions based on personal appearance—I consider them dangerous. There is even an issue with the stress and fatigue that using products like Zoom cause as described in On the stress potential of videoconferencing: definition and root causes of Zoom fatigue. All this would be bad enough, but email eliminates issues like people’s accents (given that I’m hard of hearing, accents cause me no end of woe in understanding someone’s conversation). It also provides a paper trail I don’t get with Zoom. So, unless someone is having a serious tantrum, I plan not to revisit Zoom.

I have to admit that in the past 12 years that social media has proven to provide some benefit to business, as described in 22 Benefits of Social Media for Business. As with anything, the disadvantages could outweigh the benefits, as described in 10 disadvantages of social media for business. Here are my personal reasons for choosing email over social media or other options like Zoom:

  • Social media assumes a level of connectivity that I’m simply not willing to allow.
  • Email works better because someone can send me a message and I can handle it later; at my convenience.
  • More importantly, I can handle the email at a time when I’m not distracted by something else.
  • I can provide a thoughtful answer; one that I’ve researched and thought through carefully.
  • Email also provides me with a permanent written record that I can reference later when I have questions about the discussion.
  • Most important to me is that email makes it possible for me to deal with other people without any bias—I don’t care what they look like, what they’re wearing as they type their response to me, where they live, whether they have an accent, or any of a number of other issues that seem to have the world in an uproar today. All I care about is whether they can do the required work.

Personally, I don’t see e-mail as a dead communication technology. If anything, it’s becoming more important to me as I age and my memory becomes less dependable. As far as I’m concerned, the always connected nature of most social media today simply isn’t a good solution if you want to be productive. So, what’s your take on social media? Let me know at [email protected].

Supporting Creative People

This is an update of a post that originally appeared on March 28, 2016.

Authors get tired of hearing from the Information Wants To Be Free (IWTBF) crowd who thinks it’s terrible that they charge for their books. Somehow, authors and other creative people are supposed to exist by taking sustenance from the air. There is an interesting discussion of the topic at Should Information Be Free? in which the author says the information should be free from the perspective of everyone getting to use it, but that the people who write and print books should still get paid. Obviously, if I didn’t want to freely share information with others, I wouldn’t have created this blog and not charged for it. The point is, when someone steals Intellectual Property (IP), the person who created it isn’t being supported.

I work really hard to support my readers and so do many other authors. In fact, most creative people are in creative trades because they like to communicate with others using a variety of methods. The simplest goal is to provide something of intangible value to others—be it a painting, sculpture, dance, music, or writing. It’s well known that creative people are often underpaid (hence the cliché, starving artist). Because the starving artist (and most of them truly are starving) makes little money, it’s important that people do support them whenever possible. That’s why the piracy of IP is such a problem. IP theft has become a serious enough problem that we’re beginning to lose many good creative people simply because they no longer have enough money coming in to make a living.

The problem is that many people would support the creative people whose IP they use, but they don’t really understand that they need to pay for this material. For example, there are many sites online now that offer my books free of charge. Just viewing the site doesn’t provide a clue that anyone is stealing anything. These sites have a clean appearance and simply offer IP in the form of downloadable music, books, and so on. In fact, many of these sites are fully searchable. The reasons that someone would do something like this varies, but it pays to employ some critical thinking when you see something free that possibly looks a bit too good to be true. Many people download viruses, spyware, and other sorts of malware along with their free download. In the long run, it’s actually less expensive to buy the IP, than to have a computer compromised by some of the crud that comes with these free downloads.

For the record, my books are never free. You need to pay for your copy of my book in order to support the various things of value that I provide to you as a reader, including this free blog. It isn’t my goal to become rich—if that were my goal, I’d be in some other line of work (believe me when I say authors aren’t paid particularly well), but I do need to make enough to pay my expenses, just as you do. Even though I know many people do download my books free, I still support everyone that I can with good advice on how to get the most from the books I write. To me, coming in each day and working with all of you is one of the benefits of being an author. I truly do want people to use my books to get ahead in life. If you’d like to discuss the effects of piracy on you as a consumer of IP, please write me at [email protected].

Recycling, Not All It’s Cracked Up to Be

I was looking at my shampoo bottle today and noted that it said on the side of the container that the bottle was made from 100% recycled waste. I applaud the vendor, Paul Mitchell, for taking this step. The associated cream rinse also comes in a 100% recycled bottle. These are the only two bottles on any of my shelves that make this claim, which makes me wonder why other vendors aren’t going the same route (or at least telling me about it).

Just where do all of those plastic bottles sent off for recycling go anyway? According to Only about 5% of plastic waste gets recycled in US, new report says, they apparently go into the landfill, which is disappointing. The reason is simple according to Recycling plastic is practically impossible — and the problem is getting worse. It all comes down to money—making new bottles is cheaper. Still, at least one vendor is using recycled bottles, which makes me wonder why it’s possible for them and no one else. At least Recycling in the U.S. Is Broken. How Do We Fix It? is asking the right questions, but now we need answers.

One of the answers that corporations have come up with for the plastic problem is more horrible than the problem itself. According to This “Climate-Friendly” Fuel Comes With an Astronomical Cancer Risk, the EPA recently greenlighted the use of plastics for fuel. The process used to perform this conversion produces so much air pollution that it’s expected that one in four people exposed to it will develop cancer. Pyrolysis (originally meant for biomass conversion, not plastics), the process used to perform the conversion, is at the center of the pollution problem.

There are other, safer, methods than pyrolysis such as hydrothermal upgrading (HTU) available, as described in Purdue innovation affordably turning plastics into fuel. According to Hydrothermal Upgrading Of Waste Plastics: An Environmental Impact Study (see Figure 2), HTU is more environmentally friendly than pyrolysis (both of which are better for the environment than incineration). Still, there has to be a better way of recycling plastics than anything available today (with a nod to HTU being the preferred method).

The bottom line is that plastic represents a major source of pollution and further steps are required to reduce it. Unfortunately, nothing I can find online tells me that there are currently any good solutions and nothing even in the works. I’d love to hear that there is some magic solution that I haven’t found yet because it’s discouraging to think that we’ll soon be wading waist deep in plastic waste.

There are simple things that every person can do to reduce plastic pollution:

  • Asking for paper bags when going to the store unless the bags will be used for other purposes.
  • Buying milk and other dairy in glass jars that are then brought back to the store for reuse.
  • Using reusable containers for drinks and not asking for plastic straws also helps.
  • Relying on metal or other containers that are more easily recycled at a higher rate that plastic.
  • Looking for ways of separating plastics for recycling when possible (which makes it easier for recycling companies to reuse it).
  • Cleaning your plastics before recycling them.
  • Ensuring recyclables end up in the appropriate recycle bin, rather than in the trash.

In fact, it doesn’t take much thought at all to greatly reduce the amount of plastic used in the average home and the benefits are obvious when you consider a one in four cancer rate for some of the alternatives. Let me know your thoughts about plastic recycling at [email protected].

Considering the Four Levels of Intelligence Management

One of the reasons that Luca and I wrote Artificial Intelligence for Dummies, 2nd Edition was to dispel some of the myths and hype surrounding machine-based intelligence. If anything, the amount of ill-conceived and blatantly false information surrounding AI has only increased since then. So now we have articles like Microsoft’s Bing wants to unleash ‘destruction’ on the internet out there that espouse ideas that can’t work at all because AIs feel nothing. Of course, there is the other end of the spectrum in articles like David Guetta says the future of music is in AI, which also can’t work because computers aren’t creative. A third kind of article starts to bring some reality back into the picture, such as Are you a robot? Sci-fi magazine stops accepting submissions after it found more than 500 stories received from contributors were AI-generated. All of this is interesting for me to read about because I want to see how people react to a technology that I know is simply a technology and nothing more. Anthropomorphizing computers is a truly horrible idea because it leads to the thoughts described in The Risk of a New AI Winter. Another AI winter would be a loss for everyone because AI really is a great tool.

As part Python for Data Science for Dummies and Machine Learning for Dummies, 2nd Edition Luca and I considered issues like the seven kinds of intelligence and how an AI can only partially express most of them. We even talked about how the five mistruths in data can cause issues such as skewed or even false results in machine learning output. In  Machine Learning Security Principles I point out the manifest ways in which humans can use superior intelligence to easily thwart an AI. Still, people seem to refuse to believe that an AI is the product of clever human programmers, a whole lot of data, and methods of managing algorithms. Yes, it’s all about the math.

This post goes to the next step. During my readings of various texts, especially those of a psychological and medical variety, I’ve come to understand that humans embrace four levels of intelligence management. We don’t actually learn in a single step as might be thought by many people, we learn in four steps with each step providing new insights and capabilities. Consider these learning management steps:

  1. Knowledge: A person learns about a new kind of intelligence. That intelligence can affect them physically, emotionally, mentally, or some combination of the three. However, simply knowing about something doesn’t make it useful. An AI can accommodate this level (and even excel at it) because it has a dataset that is simply packed with knowledge. However, the AI only sees numbers, bits, values, and nothing more. There is no comprehension as is the case with humans. Think of knowledge as the what of intelligence.
  2. Skill: After working with new knowledge for some period of time, a human will build a skill in using that knowledge to perform tasks. In fact, very often this is the highest level that a human will achieve with a given bit of knowledge, which I think is the source of confusion for some people with regard to AIs. Training an AI model, that is, assigning weights to a neural network created of algorithms, gives an AI an appearance of skill. However, the AI isn’t actually skilled, it can’t accommodate variations as a human will. What the AI is doing is following the parameters of the algorithm used to create its model. This is the highest step that any AI can achieve. Think of skill as the how of intelligence.
  3. Understanding: As a human develops a skill and uses the skill to perform tasks regularly, new insights develop and the person begins to understand the intelligence at a deeper level, making it possible for a person to use the intelligence in new ways to perform new tasks. A computer is unable to understand anything because it lacks self-awareness, which is a requirement for understanding anything at all. Think of understanding as the why of intelligence.
  4. Wisdom: Simply understanding an intelligence is often not enough to ensure the use of that intelligence in a correct manner. When a person makes enough mistakes in using an intelligence, wisdom in its use begins to take shape. Computers have no moral or ethical ability—they lack any sort of common sense. This is why you keep seeing articles about AIs that are seemingly running amok, the AI has no concept whatsoever of what it is doing or why. All that the AI is doing is crunching numbers. Think of wisdom as the when of intelligence.

It’s critical that society begin to see AIs for what they are, exceptionally useful tools that can be used to perform certain tasks that require only knowledge and a modicum of skill and to augment a human when some level of intelligence management above these levels is required. Otherwise, we’ll eventually get engulfed in another AI winter that thwarts development of further AI capabilities that could help people do things like go to Mars, mine minerals in an environmentally friendly way in space, cure diseases, and create new thoughts that have never seen the light of day before. What are your thoughts on intelligence management? Let me know at [email protected].