Sending e-Mail My Way

The e-mail was emphatic and I felt bad that I had missed the original missive, but the original had no subject line and I’m leery of opening e-mail without a subject line—it could contain anything. When you send me e-mail, please be sure that it contains a subject. I need to know at the outset that you have a question about one of my books—that the e-mail is legitimate. Otherwise, it ends up in my Junk Mail folder and won’t ever see the light of day. Adding a subject doesn’t take much time and helps me organize my responses to readers. I still receive upwards of 65 e-mails every day and I answer each of them. Having a subject helps me work more efficiently and also makes it possible for me to provide you with better responses.

While we’re on the topic of e-mail, I do encourage you to write me about any book-specific issue that you encounter. It’s always my goal to provide you with the best possible reading experience. I’ll always take your e-mail seriously, answer it as fully as is possible, and provide the fastest response that I can. All this said, I won’t answer e-mails that are outside the boundaries of good social communication. For example, I won’t answer these sorts of e-mails:

  • Please don’t ask me for free consulting. I do provide paid consulting services and will provide you with a bid for consulting services should you require them.
  • Keep any e-mail you send book- or blog-specific. Yes, I’ve had some interesting off-topic conversations, but for the most part, I much prefer to provide a service to people who have purchased my books or read posts in this blog.
  • No, I won’t do your homework for you. Your homework is for your benefit, not mine.
  • I’ll ignore any e-mail that calls my parentage into question or uses inappropriate language. Yes, I understand that you’re essentially anonymous, but courtesy is for everyone, even people online.
  • I don’t perform free code reviews. If you need a code review and would like to hire me, we can discuss my rates.

I truly do try to provide a valuable service through my books, my e-mail correspondence, and this blog. All that I’m asking is that you treat these resources with the respect they deserve. Please contact me at [email protected] if you have any questions.

 

Author: John

John Mueller is a freelance author and technical editor. He has writing in his blood, having produced 123 books and over 600 articles to date. The topics range from networking to artificial intelligence and from database management to heads-down programming. Some of his current offerings include topics on machine learning, AI, Python programming, Android programming, and C++ programming. His technical editing skills have helped over more than 70 authors refine the content of their manuscripts. John also provides a wealth of other services, such as writing certification exams, performing technical edits, and writing articles to custom specifications. You can reach John on the Internet at [email protected].