Creating Sensible Error Trapping

This is an update of a post that originally appeared on May 23, 2011.

Errors in software happen. A file is missing on the hard drive or the user presses an unexpected key combination. There are errors of all shapes and sizes; expected and unexpected. The sources of errors are almost limitless. Some developers look at this vastness, become overwhelmed, and handle all errors the same way—by generating an ambiguous exception for absolutely every error that doesn’t help anyone solve anything. This is the worst case scenario that’s all too common in software today. I’ve talked with any number of people who have had to employ extreme effort just to figure the source of the exception out; many people simply give up and hope that someone has already discovered the source of the error.

At one time, error handling functionality in application development languages was so poor that it was possible to give the developer the benefit of a doubt. However, with the development tools that developers have at their disposal today, there is never a reason to provide an ambiguous “one size fits all” exception. For one thing, developers should make a distinction between the expected and the unexpected. Any expected error—a missing file for example—should be handled directly and specifically. If the application absolutely must have the file and can’t recreate it, then it should display a message saying which file is missing, where it is missing from, and possibly how to obtain another copy.

Even more than simply shoving the burden onto the user, however, modern applications have significantly more resources available for handling the error automatically. For example, it’s quite possible to use an Internet connection to access the vendor’s Web site and automatically download a missing application file. Except to tell the user what’s happening when the repair will take a few minutes, the application shouldn’t even bother the user with this particular kind of error—the repair should be automatic.

All of my essential programming books include at least mentions of error handling, debugging, exceptions, and other tasks associated with running code efficiently and smoothly. For example, Part IV of C++ All-In-One for Dummies, 4th Edition is devoted to the topic of debugging. Part V Chapter 3 of this same book talks about exceptions. If you’re a C# developer, C# 10.0 All-in-One for Dummies discusses exception handling in Book I Chapter 9. Book IV Chapter 2 discusses how to use the debugger to find errors. The point is that it’s essential to handle errors in your applications in a manner that makes sense to the users who rely on the application daily and the developers who maintain it.

Note that many of my newer books provide instructions for working with online IDEs, most especially Google Colab. These online IDEs rarely provide built-in debugging functionality, so then you need to resort to other means, such as those expressed in Debugging in Google Colab notebook.

Exceptional conditions do occur. However, even in these situations the developer must avoid the generic exception at all costs. If an application experiences an unexpected error and there isn’t any way to recover from it automatically, the user requires as much information as possible about the error in order to fix it. This means that the application should diagnose the problem as much as possible. Don’t tell the user that the application simply has to end—there is never a good reason to include this sort of message. Instead, tell the user that the application can’t locate a required resource and specify the resource in as much detail as possible. If possible, let the user fix the resource access problem and then retry access before you simply let the application die an ignoble death. Remember this! Any exception that your application displays means that you’ve failed as a developer to locate and repair the errors, so exceptions should be reserved for truly exceptional conditions.

Not everyone agrees with my approach to error trapping, but I have yet to hear a convincing argument to provide unreliable, non-specific error trapping in an application. Poor error trapping always translates into increased user dissatisfaction, increased support costs, and a reduction in profitability. Let me know your thoughts on the issue of creating a sensible error trapping strategy at [email protected].

Creating Useful Comments

This is an update of a post that originally appeared on November 21, 2011.

A major problem with most applications today is that they lack useful comments. It’s impossible for anyone to truly understand how an application works unless the developer provides comments at the time the code is written. In fact, this issue extends to the developer. A month after someone writes an application, it’s possible to forget the important details about it. In fact, for some of us, the interval between writing and forgetting is even shorter. Despite my best efforts and those of many other authors, many online examples lack any comments whatsoever, making them nearly useless to anyone who lacks time to run the application through a debugger to discover how it works.

Good application code comments help developers of all stripes in a number of ways. As a minimum, the comments you provide as part of your application code provides these benefits.

  • Debugging: It’s easier to debug an application that has good comments because the comments help the person performing the debugging understand how the developer envisioned the application working.
  • Updating: Anyone who has tried to update an application that lacks comments knows the pain of trying to figure out the best way to do it. Often, an update introduces new bugs because the person performing the update doesn’t understand how to interact with the original code.
  • Documentation: Modern IDEs often provide a means of automatically generating application documentation based on the developer comments. Good comments significantly reduce the work required to create documentation and sometimes eliminate it altogether.
  • Technique Description: You get a brainstorm in the middle of the night and try it in your code the next day. It works! Comments help you preserve the brainstorm that you won’t get back later no matter how hard you try. The technique you use today could also solve problems in future applications, but the technique may become unavailable unless you document it.
  • Problem Resolution: Code often takes a circuitous route to accomplish a task because the direct path will result in failure. Unless you document your reasons for using a less direct route, an update could cause problems by removing the safeguards you’ve provided.
  • Performance Tuning: Good comments help anyone tuning the application understand where performance changes could end up causing the application to run more slowly or not at all. A lot of performance improvements end up hurting the user, the data, or the application because the person tuning the application didn’t have proper comments for making the adjustments.

The need for good comments means creating a comment that has the substance required for someone to understand and use it. Unfortunately, it’s sometimes hard to determine what a good comment contains in the moment because you already know what the code does and how it does it. Consequently, having a guide as to what to write is helpful. When writing a comment, ask yourself these questions:

  • Who is affected by the code?
  • What is the code supposed to do?
  • When is the code supposed to perform this task?
  • Where does the code obtain resources needed to perform the task?
  • Why did the developer use a particular technique to write the code?
  • How does the code accomplish the task without causing problems with other applications or system resources?

There are many other questions you could ask yourself, but these six questions are a good start. You won’t answer every question for every last piece of code in the application because sometimes a question isn’t pertinent. As you work through your code and gain experience, start writing down questions you find yourself asking. Good answers to aggravating questions produce superior comments. Whenever you pull your hair out trying to figure out someone’s code, especially your own, remember that a comment could have saved you time, frustration, and effort. What is your take on comments? Let me know at [email protected].