I regularly receive a stack of e-mail about my books. Readers question everything and it makes me happy to see that they’re reviewing my books so closely. It means that I’m accomplishing my principle goal, helping you understand computers in every possible way so that you can be more productive and accomplish tasks with less effort. When I make something easier for someone and they tell me about it, the grin extends from one side of my face to another. It really makes my day.
Some readers are still asking me if it’s OK to send me comments. I definitely want to see any constructive comment that you have. Anything that helps me understand your needs better or corrects errors in my writing makes it possible for me to write better books. As I mentioned in my Contact Me, Please!, I really do want to hear from you. The main element that I need to obtain a usable comment is that it’s constructive. A comment that says, “This book really stinks!” doesn’t tell me anything. Here are some of the things you can do to create a constructive comment:
- What book are you reading?
- Which page contains the error?
- What do you view as an error on that page?
- How would you fix the error?
- What sort of system are you running?
- Are you using the correct version of the software (the same version that appears in the book)?
- When did you encounter the problem?
The more information you provide, the easier it is for me to understand the issue and provide you with feedback. In many cases, I’ll upload the fix to my blog so that everyone can benefit from the response (so be sure you keep an eye on my blog for new entries). I work hard to ensure that my books are as error free as possible, but everyone makes mistakes. Also remember that sometimes mitigating factors, such as differences in software versions or anticipated hardware, make it appear that there is an error in the book when you’re really looking at a different in environment. Help me provide you with better books—send me comments!
There are a few things that I won’t do for you. I won’t help you pass an exam at school. Your learning experience is important to me, which means that I want you to continue your education by working through the instruction on your own. I also don’t provide free consulting. This means I won’t check the code that you created on your own for errors. I’ll help you with any book-specific question, but I draw the line at that point. Let me know if you have any input or insights on my books at John@JohnMuellerBooks.com.